SHIPPING

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SHIPPING OPTIONS FOR GOODS SOLD ON OUR WEBSITE

The following options are available for delivery to your requested address:

DESTINATION UAE KSA, Bahrain & Oman Kuwait Europe UK US
FREE SHIPPING Orders above AED250 Orders above AED350 Orders above AED500 Orders above €125 Orders above £100 Orders above $125
SHIPMENT
LEAD TIME
Next working day delivery Express delivery
(3 to 5 working days)
Express delivery
(3 to 5 working days)
Express delivery
(3 to 5 working days)
Express delivery
(3 to 5 working days)
Express delivery
(3 to 5 working days)
SHIPMENT FEE AED20 for orders bellow AED250 AED30 for orders bellow AED350 AED50 for orders bellow AED500 €20 for orders bellow €125 £18 for orders bellow £100 $20 for orders bellow $125


Currently we are not delivering to Qatar. Contact us on [email protected] for the rest of the world.

Please note that for orders outside of the UAE you may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country and we cannot predict what your particular charges may be. If in any doubt please check with your local customs office for more information.

Delivery timelines are estimates, see further details below.
Please expect delays to your order delivery during the following times: promotional activity, sale season and bank holidays. During the duration of these we might be unable to commit to the above schedule and lead time. We reserve the right to impose a re-delivery charge where your Order is not accepted at the address supplied to us on the confirmed date of delivery.

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SCHEDULED TIME SLOTS (Delivery and Shipping)

General Delivery Conditions: Although we are strongly committed to delivering in the timelines estimated in our Order confirmation or displayed on our Website or above, delivery timelines are estimates only. Time shall not be considered of the essence. Timelines start from Order confirmation. However, if we have not delivered your Order within 30 days of Order confirmation, we will provide you with a full refund. We are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your Order or request postponement. Orders are delivered on workings days excluding public holidays. It is your duty to ensure appropriate access for deliveries. Please note the courier will make up to four phone calls to book the delivery time slot with you. And up to three attempts to deliver before your Order will be cancelled.

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